Declining something… How do you say NO in a polite way?
Etiqueta: atención al cliente
Hotel Vocabulary; being proactive
Hotel Vocabulary; directing your guests
Hotel Vocabulary; assuring your guests
When things go well, good customer service is easy, isn’t it? But what about when our guests are worried or frustrated?
Hotel Vocabulary; inquiring
Inquiring from your customers in a proper way can be a challenge. Can you learn these useful questions?